Spa Etiquette


Hours of Operations

To fit your schedule, we are open 6 days a week

Monday9:00 to 3:00
Tuesday9:00 to 7:00
Wednesday9:00 to 7:00
Thursday9:00 to 7:00
Friday9:00 to 7:00
Saturday9:00 to 5:00
Extended hours available during the holidays

Cancellation Policy

Please provide at least 24 hours notice for any cancellations or changes. Cancellations, as well as no show appointments, may be charged 50% of the appointment(s) total charge.

Appointment Times

We ask that you arrive at least 15 minutes prior to your appointment. This allows time for our check-in and time for you to unwind. 

To ensure that all guests receive their full Wingate experience, late arrivals will end at the originally scheduled time, your service times are reserved especially for you. 

Mobile Phone Use

We view the atmosphere of the Wingate to be similar to an oasis, a break from the hectic world in which we live. For that reason and in consideration of our other guests, we ask that you not use your cell phone during your services. If you must make or receive a call, please ask and we can escort you to a private area.


We love children. However for the relaxation of all of our clients we kindly ask that children not accompany you during your appointments. 

We do offer some appointments for children, please contact the front desk for age ranges.

Gift Certificates

Our services and spa packages make a unique gift. Gift Cards are available for individual and/or a combination of services and can be presented as a beautiful gift.


We no longer accept Spa Finder Gift Cards.